Caitlan Pollock

Caitlan Pollock

Mortgage Loan Originator | NMLS# 261273

Languages: English

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About Me

As an experienced loan officer in Salt Lake City, UT, you can count on me to guide you through the mortgage process. Whether you are a first-time homebuyer, a current homeowner wanting to refinance an existing mortgage or add an investment property to your rental portfolio, my focus is on providing a five-star customer experience. SecurityNational Mortgage offers competitive interest rates and a wide range of loan products from fixed-rate conventional mortgages to FHA, VA, and Jumbo loans as well as down-payment assistance programs. NMLS# 261273 Co. NMLS #3116

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Reviews

See what borrowers are saying

Alexandria Camarda
9 days ago
Caitlan was absolutely wonderful! We are in different time zones and no matter how late or how early I texted or called she was available! She found all the best options for us, and she was always on top of it all. I will be recommending her to anyone looking for a mortgage loan. I cant thank her enough for her help with our beautiful new home!
kent rydalch
1 month ago
I had a wonderful experience working with Caitlyn on my loan. From the very beginning, she made the process feel comfortable and personal—I truly felt like I was working with a friend. She jumped right in and kept everything moving smoothly from start to finish. Caitlyn demonstrated strong knowledge and professionalism throughout the process, which gave me complete confidence that I was getting the best possible deal. She was always supportive, responsive, and available to answer any questions I had, no matter how small. I would highly recommend Caitlyn to anyone looking for a knowledgeable, reliable, and genuinely caring loan officer. Lisa Rydalch
Mandy Taylor
1 month ago
As a first-time homebuyer, I was incredibly nervous about the process, but Caitlan made it feel smooth and manageable. She wasn’t just a loan officer; she was a true advocate who had my back every step of the way. Their warmth and patience in answering all my (many!) questions put me completely at ease. I am so grateful for her dedication and for helping me finally settle into my forever home!!
Kaelyb George
1 month ago
She was really kind and help us out a bunch she was always available to give us a helping hand
Grace Milliken
1 month ago
Caitlan was amazing, and I couldnt reccomend her highly enough! Im a Realtor in Vernal, Utah and have never seen a mortgage lender work as diligently as Miss Caitlan did. Miss Caitlan first worked with my clients, who were first time home buyers, and provided them an amazing experience: and continues to do so. Seeing how well she worked with my buyers; I then used her stellar service to purchase my first home as well. Through long weekends, and tireless nights, she was there for every step of the way. Miss Caitlan has a work ethic and integrity I have never seen before. She works magic, but makes every bit of it realistic for your situation. If you cant qualify, she won't pull something out of thin air, but will help you get to where you want and need to be. Even after closing she has provided answers to our questions, and reassurance when needed with a great sense of humor. Thank you Miss Caitlan for all you have done for my family and others
Janice Thomas
2 months ago
Caitlan is amazing!!! I cannot say enough about how much time and effort she put into getting us financing on our loan! We had a hiccup with an old lien that was placed on our title years ago that was supposed to be removed but never was. I honestly don’t believe that there are many people out there that would have put so much effort & time into getting it handled once and for all! If you need a great loan officer, Caitlan is your gal!! Thanks again Caitlan for making our plumbing disaster manageable!!
Taylor Williams
2 months ago
This is not even my agent but I got patched to her while trying to figure out a technical problem on the app, she could have shrugged it off but no! She called IT for me, got a new account set up, and I was able to get everything signed in time. I greatly appreciate your help! You stayed in touch to make sure I was set up….i can’t thank you enough, and if your supervisor/manager whoever is reading….PROMOTE HER!
Ashlie Burns
2 months ago
CAITLAN has been amazing! She has walked us through every scenario possible on our home ownership journey. She has spent countless hours making sure we are taken care of and that we aren’t being taken advantage of and all our questions are answered. I have already recommended her to others and will continue to do so. Hands down the best experience we could’ve hoped for. She truly cares about her clients and that is rare! Thanks CAITLAN!! We will be back and we’ll continue to recommend you to others!!
Tiegan Beales
2 months ago
Amazing customer service! She is very knowledgeable, and was able to answer all of our questions in a timely manner. She was available for questions at reasonable hours allowing us to quickly complete our paperwork.
Chrystal Olson
3 months ago
Caitlan made the home buying experience so smooth! I have bought and sold before and there usually are hiccups along the way but not this time and I did it all by myself being a single parent. She made everything fall into place. Highly recommend
Amiee Hidalgo
3 months ago
Caitlan was truly AMAZING! She made the whole process of buying our home so easy and smooth, even during the stressful parts. She’s so kind, quick to respond, and genuinely cares about her clients. Even our realtor and the company we signed with said how great she is — and now I see why everyone raves about her! I’m beyond thankful for everything she’s done and will forever recommend her to anyone buying a home.
THAT_ IRREGULAR
4 months ago
Caitlin was very nice and helpful throughout the whole process of buying house and taught me a lot I didn’t know, Caitlin responds to questions and concerns very quick and will give you tips. Caitlin did a wonderful job!!!

Frequently Asked Questions

Get answers to common mortgage questions.

Pre-qualification starts the loan process. Once a lender has gathered basic information about a borrower's income and debts, an opinion can be made as to how much the borrower should qualify for in purchasing a house. Since loan programs vary between credit, debt and down payment requirements, borrowers should get pre-qualified for each loan type they qualify for and are considering. Being pre-qualified is only a limited analysis and doesn't hold a lot of weight when it comes to negotiating a contract or reassuring a seller. There are many aspects to fully qualifying that could change a borrower's ability to qualify for a mortgage. Some of these things include: credit, length of employment, type of income, debt, liens or judgments, property type or condition, and other issues that come up during the approval process. Although it's tempting to start your home search before getting a pre-approval, we suggest you get that step completed sooner than later so you're armed with the knowledge of your real shopping budget and the power to negotiate the best deal.

Being pre-approved lets you know your price and term limitations, and therefore removes some of the stress of finding the perfect home. It happens after the lender has verified all information you've submitted in the application process. Being pre-approved also empowers you during the negotiation process. It gives the seller confidence in knowing your finances aren't an issue. You'll need a pre-approval to bid on a bank-owned or “short sale” home. Your offer won't even be considered if there are several offers on a home and you don't have a pre-approval.

Generally, no — but occasionally the cost of a credit report will be charged. All other upfront fees, like an appraisal or application fee that may apply, will be disclosed to you as part of the application process and collected following your receipt of the early Truth-in-Lending disclosure and your approval to continue with the application.

Loan approval and funding time frames vary depending on the type of transaction and the complexity of your personal finances. The process can take as little as 10 days, and sometimes up to 45 days.

Loan approval and funding time frames vary depending on the type of transaction and the complexity of your personal finances. The process can take as little as 10 days, and sometimes up to 45 days.

The lock-in rate is the interest rate used to factor your monthly payment. The lock-in secures the interest rate during the process of your loan approval, as long as your loan is processed and closed prior to the rate expiration date. This date is given to you when you lock-in the rate.

You can lock-in your interest rate once you have an accepted offer on a property. Your loan officer will discuss these options with you upon taking your loan application.

Depending on the type of transaction and the time you need, lock periods can be valid anywhere from 15 days to 180 days.

Great question. There's a lot to consider when refinancing, and an SNMC loan professional can help you weigh this complex decision. Even a modest reduction in the interest rate can trim your monthly payment. The significance of such savings in any scenario will depend on your income, budget, loan amount, closing costs and the change in interest rate. An SNMC loan professional can help calculate the different scenarios for you, to determine if a refinance would be financially advantageous. Consulting your tax advisor is also encouraged, as your personal tax situation may affect your decision.

Start practicing that autograph! At closing, you'll be guided through a review of all the legal documents for the property you're purchasing or refinancing, and you'll sign each one. We'll give you copies of everything, and then it's all filed and recorded. We'll also make sure you get all pertinent information regarding your mortgage payment schedule, and servicing information for your new loan.

Obtaining a home loan is possible even with poor credit. If you have had credit problems in the past, a lender will consider you a risky borrower. To compensate for this added risk, the lender will charge you a higher interest rate and usually expect you to pay a higher down payment on your home purchase (typically 20-50% down). The worse your credit is, the more you can expect to pay for an interest rate and a down payment. Not all lenders choose to lend to risky borrowers, so you may have to contact several before finding one that will. Contact us to get an objective opinion on your credit and financial situation. Whether your situation calls for a short-term solution or a long-term strategy, we'll give you options to empower you to make an educated decision.

SecurityNational Mortgage Company - Caitlan Pollock

SecurityNational Mortgage Company is a mortgage lender serving homebuyers and homeowners in Salt Lake City, UT, offering conventional loans, FHA loans, VA loans, USDA loans, Jumbo loans, Non-QM loans, and construction loans.

Looking for mortgage lenders in Salt Lake City, UT? Located at 433 West Ascension Way, SecurityNational Mortgage in Salt Lake City is here to help you find the right mortgage loan for your unique situation, with the personal service and local expertise you deserve. We offer conventional loans, FHA loans, VA loans, USDA loans, Jumbo loans, and Non-QM loans, as well as down payment assistance programs, refinance options, cash-out refinancing, ITIN loans, investment property financing, homebuilder loans, and one-time close construction loans.

In addition to Salt Lake City, our team proudly serves homebuyers and homeowners and the surrounding communities.

Whether you're starting your mortgage pre-approval, buying your first home, refinancing an existing loan, or exploring investment property financing, our experienced Salt Lake City loan officers will take the time to understand your goals and match you with the right loan program at a competitive rate. When you're searching for mortgages near me or comparing mortgage lenders near me, SecurityNational Mortgage in Salt Lake City puts borrowers first, backed by over 30 years of experience and the financial strength of Security National Financial Corporation (NASDAQ: SNFCA). Our Salt Lake City loan officers are active members of the community, invested in helping the people who call Salt Lake City home achieve lasting homeownership.

SecurityNational Mortgage has earned an average rating of 4.97 out of 5 stars across more than 5,000 Google reviews nationwide. Our Salt Lake City customers trust us to deliver a five-star mortgage experience from application to closing.

Stay connected with your loan officer and manage your loan anytime with SNapp, our easy-to-use mortgage app. At SecurityNational Mortgage, we have one goal: Turning Houses Into Homes.

State Licensed In

CO 100542660;UT 6076992;WY 107371

Disclaimer: This is not a commitment to make a loan, nor should it be construed as lending advice. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet LTV requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines, and are subject to change without notice based on applicant's eligibility and market conditions. Refinancing an existing loan may result in total finance charges being higher over life of loan. Reduction in payments may reflect longer loan term. Terms of the loan may be subject to payment of points and fees by the applicant. SecurityNational Mortgage Company is an Equal Housing Lender NMLS# 3116. SecurityNational Mortgage Company, DBA SN Mortgage Company in KY & VA (collectively “SNMC”). Visit snmc.com/disclaimers for additional details. Licensed by The Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act | https://www.nmlsconsumeraccess.org | Licensed by the NJ Dept of Banking and Insurance | Arizona Mortgage Banker# 0904315 | Rhode Island Licensed Lender | Licensed under the Oregon Consumer Finance Act | Licensed by the New Hampshire Banking Department | Licensed by the Mississippi Department of Banker and Consumer Finance | Kansas Licensed Mortgage Company | Illinois Residential Mortgage Licensee | Georgia Residential Mortgage Licensee | Visit snmc.com/state-licensing/ for additional licensing information